PC Support Technician

Taylor Thomasson

This Certificate of Achievement is designed to prepare students to provide computer support services including installation and management of operating systems, installation and configuration of computer components and peripheral devices, assistance in word processing, spreadsheet, database and presentation software problems, network installation, configuration and support, and troubleshooting problems with PC hardware, software, and security.

Network Manager

Taylor Thomasson

This Certificate of Achievement prepares the student for employment as a Microsoft network manager who can support operating systems, hardware, and software along with the ability to provide installation, configuration, security, and troubleshooting skills for Microsoft networking installations. Students with this certificate of achievement are also prepared for CompTIA and Microsoft certifications.

IT Support Specialist Apprenticeship

Taylor Thomasson

This 1-year apprenticeship will provide you with the skills to start an entry-level position in the Information Technology (IT) field. Through the apprenticeship model, you will be working full-time with a business partner of the Kalamazoo Technology Training Partnership (KTTP), while learning basic IT skills from online modules and in-classroom instruction.

Desk Side Support

Taylor Thomasson

This Certificate of Achievement is taught in a hands-on environment to prepare students to provide computer support, troubleshooting, and security services for PC hardware and software, and installation and management of operating systems, computer components, and peripheral devices. Students also learn network installation, configuration, and support along with the ability to provide assistance with word processing, spreadsheet, and database and …

Database Specialist

Taylor Thomasson

This certificate of achievement prepares students in database creation, manipulation, and use within programming and web applications. SQL use in a variety of applications including MySQL and Sequel Server are employed with emphasis on working with business systems to support their applications and data storage and use.

Cisco Certification

Taylor Thomasson

With this Certificate of Achievement, students will learn network installation, configuration, and support specifically for Cisco installations. In a hands-on environment, students will learn to provide computer support, troubleshooting, and security services for PC hardware and software, as well as installation and management of operating systems, computer components, and peripheral devices. This program will prepare students for the current CCNA …

Software Developer

Taylor Thomasson

The Software Developer program prepares students for an entry-level career in software/web development. Gain a robust understanding of programming languages to design and build websites, computer programs, and apps. Learn to use MySQL and MongoDB to design tables and collections. Promise Scholars, please use the following link to find more information: https://kalamazoopromise.sienaheights.edu/

Information Technology

Taylor Thomasson

MCTI’s Information Technology Program is customer focused and students learn how to maintain and repair computers, laptops, mobile devices, copiers, printers, and other office equipment. Depending on interest and ability, students may pass up to 10 internationally recognized certifications for the IT industry from CompTIA, Cisco and Microsoft. Recognized CompTIA Authorized Academy and Cisco Networking Academy.

Esports Advanced Certificate

Taylor Thomasson

Esports is a booming industry with quickly growing local and national job opportunities. This certificate prepares students for entry level work in an esports organization or team. Because esports merges many industries there is some level of choice within the certificate, depending on which skills the student is most interested in. The program will be offered at the Benton Harbor …

Cybersecurity

Taylor Thomasson

Students will gain practical skills and train in best practices, standards, and trends to secure and protect network vulnerabilities. Learn robust knowledge of the fundamentals of security concepts, technical skills required in network administration and support, and fundamental programming concepts. Promise Scholars, please use the following link to find more information: https://kalamazoopromise.sienaheights.edu/